When written notice of withdrawal is received within 10 days of registration, we refund all fees for regularly priced programs less a 15% administration fee and $899 for Term 1, Integrative Health Fundamentals. The first term of the program is non-refundable, even within the 10-day withdrawal period, due to the curriculum contents being 100% digital and downloadable which means we are unable to collect the materials back. We liken it to purchasing a pair of shoes and then expecting a refund without returning the shoes to the store. It is a very unreasonable expectation so please keep in mind that digital products are no different than physical products in terms of value and expectations.
When written notice of withdrawal is received within 30 days of registration, we refund all fees for regularly priced programs less a 20% administration fee and $899 for Term 1. Refunds beyond 30 days of enrolment are not available.
The refund policy applies to ALL programs, including the full 2 Tier Holistic Nutritionist Certification. Note: the Hosltiic Nutritionist program is a 7 term FULL program, not two separate programs. Therefore please be sure that the program meets your needs and goals as we cannot split the program in half and refund as separate portions of a whole.
It is important to give thought to your enrollment and ensure you choose the program that is right for you. If you have any hesitation in committing to the full 2 Tier program, it is best to start with the Tier 1 Holistic Nutrition and Health Coach Program and decide upon completion if you would like to move on to Tier 2.
Please note that bursary registrations are not eligible for a refund due to the inability to re-allocate the funds to another recipient.
The above policy is strictly upheld and non-negotiable, so again, please be sure to choose the program length and depth that is right for you and your goals.
If a student is unable to complete the program within the time parameters specified for their program, NutraPhoria has provisions in place to support the student and assist them in reaching the point of successful completion. An extension of one month is available at no cost when a written explanation is provided by the student within two weeks of the specified completion date. Further 6 and 12-month extension options are available at a cost after the initial month when a valid reason (ie. life events out of one’s control) is provided.
If your program lapses in non-complete status for longer than 12 months past your completion date or if you have exhausted all extension options your only option is to re-enrol and start over from the beginning. The re-enrolment cost is 1/2 of the original tuition paid.
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